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User Stories

A few ways companies are using Surveyor to improve their business

Surveyor survey Care Provider

Salus Homecare

Uses Surveyor for Salesforce tor improve patient care provided by their 800+ in-home employees.

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Customer Care: they gather timely feedback from customers regarding care received

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Care Providers: During Covid-19 they automated weekly outreach to capture employee test results to validate they were able to provide care. 

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Unity

Uses Surveyor to automate their game developer registration process. Developers begin the onboarding process with by completing a Surveyor survey with information about themselves, games developed and success on other platforms.

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Catch Marketplace

Catch uses Surveyor in a more traditional sense by sending out CSAT surveys following support case closure in Salesforce.

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Catch sends thousands of surveys each month with automated processes to identify and communicate negative feedback to the appropriate person or group.

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