Survey. Learn. Improve.
Improve customer relationships by automatically providing customer feedback to your front line team (CSR's, Sales, Marketing, etc.).
Speed & Security
Flexibility & Scalability
To improve your customer's experience, you first need to know it.
Create beautiful surveys in Salesforce to gather real-time feedback on CSAT, NPS, CES or any other survey metric you need.
Send surveys manually from a Case, Contact, Lead, etc.
Send surveys automatically from ANY action in Salesforce.
Capture responses immediately in Salesforce and make them available to your team.
Net Promoter Score
Gathering customer feedback is only the beginning. Provide employees with real-time visibility to customer experience and their overall view of your organization.
Get straight to the issues that matter to customers and turn every customer interaction into meaningful insight.
Understand every experience that matters to your employees and automatically deliver real-time insights to management so they can take action.
Real-time Response Access
Survey results are immediately available in Salesforce and can trigger automated actions based on the response. No more to need to pay for integrating survey results into Salesforce.
Surveyor is a native Salesforce Solution
Securely create and send beautiful surveys from ANY action in Salesforce. Relate survey responses to ANY record in Salesforce. Manage and view survey results from the Contact, Lead, Case, etc. record.
ALL WITHOUT A COSTLY DATA INTEGRATION
Trusted By Companies of all shapes and sizes
Companies from around the world and across the spectrum of industries are using Surveyor to connect with customers, learn from their experience and improve customer relationships.
What Our Clients Say
“I love getting immediate feedback on employee performance when a negative survey is received (it pings the CEO).”
“Surveyor identifies our satisfied customers and guides them to leave online reviews - we don't spend a dime on SEO and still rate in the top 3 local results.”
Mark M., Operations